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  • Knowledge BaseBrowse or search the Knowledge Base for a wide variety of solutions.
  • TroubleshooterTake a step by step tour to find your answer.
  • Submit a TicketSubmit a trouble ticket to the Konami Customer Support Team. You can track the status of your ticket in My Support.
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  1. ViewedMost Popular Topics
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  11. 2918I am playing the Castlevania Double Pack and I can't use the Griffin's wing ability. What should I do?
  1. Most Recent Topics
  2. 4/8/2014I experienced the error message "CE-34878-0" while playing a game on my PlayStation 4
  3. 4/8/2014I have an AMD Graphics Card and am having problems getting the game to display properly in Castlevania: Lords of Shadow 2.
  4. 4/8/2014Metal Gear Solid V: Ground Zeroes DLC Voucher Explained
  5. 4/8/2014I'm having difficulty importing custom tracks into Metal Gear Solid V: Ground Zeroes.
  6. 4/3/2014Can I unlock or use Exodia the Forbidden One in my Yu-Gi-Oh! game?
  7. 4/3/2014Why do I keep getting a message saying deck exceeds Deck Count (DC) in Yu-Gi-Oh! Duelist of the Roses?
  8. 4/3/2014What is the password for the current ban list in Yu-Gi-Oh! Ultimate Masters: World Championship Tournament 2006?
  9. 4/3/2014Why won't it let me get Imperial Order and why does Pegasus disappear after a bit and he never comes back in Yu-Gi-Oh! Nightmare Troubadour?
  10. 4/3/2014I have a question about KONAMI’s trading card games, who can I contact?
  11. 4/3/2014Why does "X" card cost 9999999 star chips? Is there a password for infinite star chips in Yu-Gi-Oh! Forbidden Memories?